Terms of Service

Shipping Policy

We only ship items to the confirmed address provided by PayPal. Please email if a different delivery address is required. If you win a Ring, Bangle, kindly enclosed your Ring, Bangle size in diameter with your payment note. We will try our best to provide you the most reliable, affordable way of shipping services.

*The estimate delivery time is 12-25 working days. We send the items to the best parcel service available. But sometime international delivery is highly depends on the shipping company & local customs / duties / post delivery time is estimated & cannot be 100% guaranteed.

* All items will be shipped within 72 business hours upon receipt of payment (except weekends & holidays). We are unable to take any responsibility for any custom delay or tax. International buyers are responsible for any & all duties, custom charges & brokerage fees.

*Any special request in packing or shipping may add additional cost to the shipping fee & or delays.

*All items will be carefully packed, however it is strongly suggested that insurance be purchased for any fragile or breakable items for damage or miss-directed in shipping that is what the insurance is for I will start any necessary paper work with the shipping company however if you choose not to purchase the insurance the responsibility will fall upon you. No Exceptions.

Terms of Sale

Once you get the item please inspect it & make sure you get the exactly what you paid for. Once you satisfy with our product & services, please leave positive feedback for us & we will do the same for you.

*You can choose replacement items or refund.

*The item(s) must be returned in all of the original packaging including carton, boxes. Please email us the package information (such as tracking number or the photo of the return package).

*Replacement items will be exchanged within 2 days from the day we receive the returned package.

*When returning items to us, buyers need to pay for the shipping cost. If there is a problem, we can work together to resolve the problem. I have always been extremely fair and always try to work with my reasonable customers. If there is any problem with the item, please send eCRATER message to us first, we will reply you within 24 hours(except the public holiday), we strive for positive feedback, harmonious relations and even some friendships.

*When returning items to us, buyers need to pay for the shipping cost. If there is a problem, we can work together to resolve the problem. I have always been extremely fair and always try to work with my reasonable customers. If there is any problem with the item, please send eCRATER message to us first, we will reply you within 24 hours(except the public holiday), we strive for positive feedback, harmonious relations and even some friendships.